General Terms and Conditions of Use of Aweb.gr
Introduction
Aweb.gr and its owner, Asemia Damaskou, created the Aweb.gr website to provide information and services to users. The use of Aweb.gr is governed from these terms and conditions, which users are invited to read carefully and comply with. Use of Aweb.gr implies unconditional acceptance of these Terms and Conditions.
Minors are prohibited from using the websites and services of Aweb.gr that, according to the law, are addressed exclusively to adults. If, nevertheless, minors voluntarily visit websites or use services that may be considered unsuitable for them, the owner bears no responsibility whatsoever.
The owner is entitled to modify these Terms and Conditions of Use without notice, but undertakes the obligation to update this text for every modification or addition.
In the event that the use of any service of Aweb.gr is governed from more specific terms of use, these terms shall be considered as a whole together with these Terms and Conditions of Use. However, in the event of conflict, the more specific terms of use of each service shall prevail.
Content – Owner's Liability
Aweb.gr is used “as is”, without the possibility of modifications or other interventions from the user. The owner makes every effort to provide Aweb.gr with security of use as well as accurate, complete, valid, reliable and up-to-date information. However, in every case, users acknowledge and accept that, given the nature and volume of the Aweb.gr network, the latter may not be able to exercise control over all the content and security of its websites and services. For this reason, the owner neither undertakes, nor provides any kind of guarantee, nor assumes any kind of liability regarding the security and content of Aweb.gr. Therefore, users accept that they must evaluate the content and that they are responsible for any risk that may be caused by the use of any content, including any decision of theirs to rely on the accuracy, completeness, validity and/or usefulness of any content of Aweb.gr.
Aweb.gr, in many cases, may refer through “links”, hyperlinks or advertising banners to other websites or blogs, the providers of which bear full (civil and criminal) responsibility for the security, legality and validity of the content of their websites and services, excluding any liability of the owner, such as, indicatively, liability concerning intellectual and industrial property rights or any third-party right. Therefore, users are obliged to comply with the terms of use of these websites or blogs and to address their providers directly for anything arising from the visit or/and use thereof.
User Obligations
Apart from specific third-party rights (intellectual and other), all content contained from time to time on Aweb.gr (indicatively: trademarks, distinguishing features, photographs, texts and all files in general) constitutes the intellectual and industrial property of Aweb.gr and is protected from the relevant provisions of Greek, Community and international law. This content may not, in whole or in part, be the subject of trade, copying, modification, reproduction, retransmission, or be transmitted or distributed in any manner from any user. Each user is entitled to store individually one and only one copy of part of the content of Aweb.gr for strictly personal use and without deleting indications of its origin.
The products, services and third-party content appearing on the pages of Aweb.gr, constitute the intellectual and industrial property of third parties, who bear the relevant responsibility for the content, services and products.
Users are obliged to make lawful and appropriate use of aweb.gr, complying with the legislation concerning the transmission of data from Greece to Member States of the European Union and third countries. Therefore, users indicatively and without limitation agree that they will not use Aweb.gr to:
Cause harm to a minor.
Transmit or gain access to content that: i ) violates any third-party rights (e.g. intellectual and industrial property), ii ) infringes the personality of third parties (e.g. defamatory, racist) iii ) is contrary to the law and good morals and business practices, iv ) interferes in any way with the private life and individual and social rights of third parties.
Mislead anyone as to the origin of the content of Aweb.gr, damage, in any way, the reputation of the owner or third parties, endanger the security of the Aweb.gr network, prevent any user from accessing Aweb.gr or circumvent the verification of their identity from Aweb.gr.
Install and promote, in any manner, any kind of unsolicited or unauthorized advertising or electronic messages not requested from the recipient (spam), chain letters, pyramid schemes and any other form of unwanted content promotion, as well as install and promote advertisements without the written consent of the owner .
Install, promote or/and make available content containing digital viruses or any other electronic code, files or programs designed to interfere with, destroy or limit the operation of any software or telecommunications equipment or to prevent other users from using Aweb.gr.
Not disclose their own or third-party information containing personal data of users or third parties either in
real-time conversations (chat, message boards) or while using any service of aweb.gr that enables communication
between more than two users.
Not collect or store personal data relating to other users.
In any case of unlawful use of Aweb.gr or use contrary to these terms, users are obliged to compensate the owner for all actual and consequential damage. Failure by the owner to exercise the rights provided for under these terms does not imply waiver of these rights.
Access Codes
For access to certain services or for connection to certain websites, the owner may request user information for the purpose of assigning a relevant Access Code. The above information must always be true, accurate, valid and complete. Users are responsible for all actions carried out using the Access Code and are obliged to notify the owner immediately of any unauthorized use thereof and of any (even potential) security breach. This information is not disclosed from the owner to third parties. The owner is not liable for any harm or damage that may arise from the arbitrary or unlawful use of the Access Code from third parties, due to its leakage or for any other reason, and reserves the right to request compensation from the user in the event that the owner suffers any kind of damage from the arbitrary or unlawful use of the Access Code. The owner is entitled to refuse the assignment of an Access Code or to cancel an assigned code or to terminate the provision of these services to the user and to refuse any current or future use of Aweb.gr, in the event of violation of the Terms of Use.
Availability & Security of the Network
The owner makes reasonable efforts to maintain and ensure the availability of Aweb.gr. Nevertheless, users accept that the owner is entitled to modify or/and temporarily or permanently discontinue all or part of it with or/and without notice to users, given that availability may be affected from users' equipment, other communications networks, the large number of people attempting to use aweb.gr simultaneously or from other causes . Therefore, the owner bears no liability for any kind of damage (actual, consequential, due to negligence, non-contractual or otherwise,) arising from the use of aweb.gr or users' inability to access it, the cessation of all or parts thereof, delay, non-delivery, interruption or poor quality of receipt of its services or loss of their content, or the existence of any kind of errors. In any case, the owner reserves the right to temporarily or permanently discontinue the operation of all or part of aweb.gr for maintenance or upgrade reasons or for any reason.
Although the owner makes every possible effort to protect aweb.gr from digital viruses, the owner cannot guarantee that it will never be infected from viruses (virus free). Therefore, each user must ensure their own protection (use of antivirus, virus scanner or other protection systems) before using aweb.gr or storing its information, software or content on their PC.
Personal Data
The owner may maintain a File and process Users' personal data, which comes to its knowledge through aweb.gr and the services provided through it. In this case, recipients of the File's data for the promotion, support and execution of the transactional relationship between the owner and the User may be third parties who cooperate with aweb.gr to provide services related to the File. The User retains the rights of articles 11 & 13 of law 2472/1997. The owner does not disclose or make public Users' personal data.
The owner bears no liability towards users for any leakage of their personal data due to their use, through the pages of Aweb.gr, of third-party products and services.
Responses to polls that may be conducted on Aweb.gr are recorded, analyzed and commented on from the owner, who retains the exclusive right to exploit this data, the findings of which constitute the owner's intellectual property.
Cookies
THE OWNER may collect user identification information using technologies such as cookies. Cookies are small text files stored on the hard drive of each visitor/ user and do not obtain knowledge of any document or file from their computer. They are used to facilitate the visitor's/ user's access regarding the use of specific services or/and pages of the owner, for statistical purposes and in order to determine the areas that are useful or popular. This information may also include the type of browser used by the visitor/ user, the type of computer, its operating system, internet service providers and other information of this kind.
The visitor/ user of aweb.gr may configure their Internet browsing program (web browser) in such a way that it either warns them of the use of cookies in specific services or does not allow the acceptance of the use of cookies under any circumstances. In the event that the visitor/ user of these specific services and pages does not wish to use cookies for their identification, they cannot have further access to these services.
Applicable law – Jurisdiction
These Terms and Conditions of Use and any amendment thereto are governed from Greek law. For any dispute that may arise from this agreement, the courts of Patras with subject-matter jurisdiction are designated as competent.
Contact
For any clarification relating to Aweb.gr, users may contact the Customer Service Department of aweb.gr by calling 2103000326 or electronically from the site.
Terms of Use for Domain Names
TERMS OF CONTRACT – PROVISION OF DOMAIN NAME REGISTRAR SERVICES (DN REGISTRAR)
These terms, in combination with the application submitted each time by the Customer and the applicable
price list of aweb.gr, define the Terms and conditions under which aweb.gr provides
Domain Name Registrar services
- SUBJECT MATTER
aweb.gr hereby undertakes: a) to provide the Registrar services requested each time by the Customer within the framework of the Decision
of EETT «Regulation on the Management and Allocation of Domain Names (Domain Names) ending in .gr»
(hereinafter referred to as the “Regulation”), and b) to register the Customer's domain name ending in .gr (hereinafter
referred to as the “Domain Name”), following the latter's request, on the name servers of aweb.gr (hereinafter referred to as
“Name Servers”).
- OBLIGATIONS OF aweb.gr
2.1. aweb.gr is obliged to:
a) forward the application submitted each time by the Customer and generally take every action required each time in accordance
with the Regulation, within the deadlines and under the terms stipulated by the Regulation.
b) inform the Customer by sending an e-mail to the electronic address stated in their Application, of any item or
information communicated to it by the Registry and/or EETT concerning their Domain Name.
c) ensure the proper operation of the Name Servers.
d) respect the Customer's explicit refusal (natural person) regarding the non-disclosure of their personal data.
e) pay EETT the fees specified by it.
f) maintain a file of the data and documents submitted from time to time by the Customer, and forward them to EETT following a relevant
request by the latter.
g) comply with the applicable legislation concerning the management and allocation of domain names ending in .gr and the protection of
personal data.
2.2. aweb.gr reserves the right to change the services offered, these terms and its price list. It is obliged,
however, to inform the Customer in a timely manner.
OBLIGATIONS OF THE CUSTOMER
3.1. The Customer is obliged to:
a) diligently and at their own responsibility verify, before submitting to Aweb.gr an application for allocation of a Domain Name, that the Domain Name in question is
available, and that it is not composed of alphanumeric characters constituting a mark that either conflicts with
prior rights held by third parties, or whose allocation is prohibited, in accordance with the applicable national legislation.
b) submit an application that is complete, accurate and compliant with the provisions of the Regulation.
c) promptly provide aweb.gr with any data, information or documents required each time to forward their application and
provide the corresponding services by aweb.gr. Otherwise, aweb.gr shall be entitled not to forward the Customer's application to the
Registry and EETT, and shall bear no liability towards the Customer.
d) submit any application for deactivation of a reserved form, renewal, change of company name/full name and/or transfer
of the Domain Name within the deadlines set by the Regulation.
e) prepay the fees set by aweb.gr depending on the application submitted each time by them.
f. choose a code (customer password) that is not predictable, safeguard the confidentiality of the codes (customer code,
customer password, authorization code) and not disclose them to third parties. These codes are granted to the Customer
for strictly personal use. Their granting in any manner to third parties, with or without consideration, is expressly prohibited. Legal
entities are responsible for ensuring that the codes are used only by persons authorized for this purpose and only for their
needs. aweb.gr bears no liability in the event of loss, disclosure or theft of the Customer's codes.
g) comply with the provisions of the Regulation, the instructions and recommendations of aweb.gr.
h) not take actions contrary to the provisions of applicable national and Community legislation (indicatively and not
restrictively: laws concerning the management and allocation of domain names ending in .gr, competition, the protection of
personal data, trademark protection, intellectual and industrial property rights and related patent rights
or/and that offend good morals and public decency).
i) inform aweb.gr in writing of any change or modification to the information included in their application, no later than
within one month from the date of change of any such information.
- FINANCIAL TERMS
4.1. The Customer must prepay, upon submission of each application, the fees respectively provided for in the applicable
price list of aweb.gr, plus VAT, using one of the methods indicated by aweb.gr.
4.2. The relevant invoice shall be issued and sent by aweb.gr to the Customer, at the address stated by the latter.
4.3 aweb.gr reserves the right not to forward the Customer's application to the Registry/EETT until the latter fully pays the
fees specified by aweb.gr in relation to their application, or to request withdrawal of any application submitted to the Registry by the Customer
for allocation of a Domain Name, in accordance with the provisions of the Regulation. It is noted that the chronological priority of the Customer's application
is secured only by registration of their application by the Registry and not by its submission to aweb.gr. aweb.gr bears absolutely no
liability towards the Customer and/or any third party for any effect that may occur on the chronological priority of the application
of the Customer and its resulting consequences, due to the Customer's failure to pay
these fees on time, in accordance with the above.
4.4. In any case, any non-payment of fees by the Customer entails charging the latter with statutory default interest
as well as with the expenses (operating, legal or other) that aweb.gr may incur to collect the debt.
4.5. Prepaid fees shall be returned to the Customer without interest exclusively and only in the following cases:
a) if aweb.gr does not forward the Customer's application to the Registry/EETT because the application submitted by the Customer is not complete and
accurate or/and is not accompanied by the required, as applicable and as stipulated by the Regulation, supporting documents, the Customer not
being entitled to claim any compensation or assert any claim against aweb.gr for this reason.
b) if the application submitted by the Customer for allocation of a Domain Name or activation of a reserved Domain Name or transfer of a Domain
Name or change of the Holder's company name/full name or renewal of an allocated or activated reserved Domain Name is deemed unfounded by EETT in accordance with the Regulation.
c) if the Customer's application is rejected due to a culpable error, omission or delay on the part of aweb.gr. Beyond this, aweb.gr bears no liability.
4.6. aweb.gr reserves the right to change its pricing policy at any time.
- LIABILITY – COMPENSATION – FORCE MAJEURE
5.1. aweb.gr may not forward the Customer's application to the Registry/EETT if it considers that it is not complete and accurate or/and that
it contains false information or/and is not accompanied by the necessary documents or/and violates third-party rights or/and violates the provisions
of the Regulation, national and Community legislation, the Customer not being entitled to raise any claim against it for this reason.
5.2. With the exception of what is stated in article 4.5.c, aweb.gr bears absolutely no liability towards the Customer or any third party for
any deletion, temporary or permanent deactivation, non-allocation, non-activation of a reserved form, non-renewal, removal
of use, non-acceptance of the application for transfer of the Customer's Domain Name, non-acceptance of the application for change of
company name/full name, for any use by third parties or for actions or omissions of the Customer or/and a third party that may
affect the Domain Name in any manner.
5.3. Likewise, aweb.gr bears no liability towards third parties if the allocation or/and use of the Domain Name by the Customer
violates any form of their rights. aweb.gr is not involved in disputes between customers or between them and third parties regarding
anything concerning or related to Domain Names ending in .gr.
5.4. Under no circumstances shall aweb.gr be obliged to compensate for any indirect or consequential damages or lost profits of the Customer or a third party, such as, indicatively, reduced or lost income, a contract not concluded or cancelled, etc., which may arise from or/and during the provision by aweb.gr of Registrar services.
5.5. aweb.gr shall not be liable to the Customer for any failure to fulfil its contractual obligations in the event of
any force majeure event and, generally, any event beyond its control.
- DURATION – TERMINATION
6.1. The duration of this contract is indefinite and is effective from the date of the first submission of an application to aweb.gr for the provision of Registrar services.
6.2. This contract is automatically terminated without compensation for aweb.gr in the event of:
a) expiry of the allocation period of the Domain Name to the Customer, expiry of the following fifteen (15) days during
which the right to reserve the Domain Name remains in force, and its non-renewal for any reason.
b) the Customer's application for allocation of a Domain Name being deemed unfounded by EETT.
c) failure by aweb.gr to forward to the Registry/EETT a Customer application for allocation of a Domain Name that does not meet the conditions set out herein and in the Regulation.
d) transfer of the Customer's Domain Name to a third party.
e) change of Registrar.
f) deletion of the Customer's Domain Name for any of the reasons provided for in article 8 of the Regulation.
6.3. In the event of termination of this contract in any manner, any outstanding debt of the Customer to aweb.gr shall become immediately due and payable.
- ENTIRE AGREEMENT – ASSIGNMENT – AMENDMENT – NO WAIVER
7.1. This contract is the entire and sole agreement between aweb.gr and the Customer, and supersedes any other prior written or oral agreement or communication with aweb.gr or its representatives, and it is prohibited for it, in part or in its entirety, to be assigned by either contracting party to any third party without the prior written consent of the other party.
7.2. aweb.gr is entitled to amend the terms hereof in accordance with applicable legislation.
7.3. Failure or partial failure by aweb.gr to exercise any right arising from this contract may not be deemed to constitute a waiver of that right, nor does it preclude its exercise in the future.
- DISPUTE RESOLUTION
Any dispute between the Customer and aweb.gr in relation to or arising from this contract shall be resolved exclusively by the Courts of Patras, and Greek law shall apply.
- PERSONAL DATA FILE
For the purpose of performing this contract, aweb.gr maintains and processes a File containing the Customer's data. The Customer hereby declares that they have been informed of their rights to information, access and objection regarding personal data, in accordance with
articles 11 to 13 of Law 2472/97 on the protection of personal data, and that they have been informed of and agree to the use of
their personal data by aweb.gr as well as the disclosure thereof to other companies cooperating with aweb.gr acting on
its behalf. Recipients of this data for the promotion, support and servicing of the transactional relationship may be
the personnel of aweb.gr as well as the commercial partners of aweb.gr who act as intermediaries for the conclusion of the contract, debtor information
companies, other partners of aweb.gr or financial institutions through which invoices are paid.
- DECLARATIONS
10.1. The Customer declares that they fully and without any reservation accept all the terms stated herein, which together
with each application submitted by them to aweb.gr and the applicable price list of aweb.gr define the Terms under
which aweb.gr provides Registrar services to the Customer.
10.2. The Customer also declares that they have acquired full knowledge of the currently applicable price list of aweb.gr.
10.3. The Customer declares that they have acquired full knowledge of Decision 19-2-2015 NO. DEC.: 750/2 of EETT “Regulation on the Management and Allocation of Domain Names ending in .gr”.
11 Regulation on the Management and Allocation of international Domain Names
11.1 The customer/user and/or future owner of domain names must read, understand and agree to the Regulation on the Management and Allocation of Domain Names and all amendments thereto. The Regulatory Texts for .EU domain names are available at https://www.eurid.eu/files/trm_con_EN.pdf. The Regulatory Texts for gtlds, such as .com,.net etc., are available at https://www.icann.org/en/dndr/udrp/policy.htm Domain name registrations are carried out from our company's staff during working days and hours following the registration application and completion of payment.
ADDITIONAL REGISTRY REQUIREMENTS
Below you will find links to the Terms and Conditions of the most important extensions, on the respective registry pages. By registering domain names with the following extensions, the Customer confirms that they have read and agree to the terms and conditions stipulated from these registries.
11.2 We bear no responsibility if, during the process of your order and before its payment, the domain you have selected is registered by someone else, since on our part, we complete the registration after confirmation of your payment. If this happens, you may search for and register another domain.
11.3 Amounts corresponding to the registration or renewal of domain names cannot be cancelled or refunded after they have been paid.
11.4 If a registrar change request is submitted to aweb for .com, .net, .org, .info and all international extensions within 45 days from the date it was renewed with the original registrar, the transfer cost does not ensure the renewal of the name for an additional year under the applicable policy.
Beyond the above notification, aweb.gr bears no further responsibility and the Customer has no claim against it for any reason.
TERMS OF USE FOR HOSTING AND OTHER SERVICES
1. Introduction
1.1 https://aweb.gr, which from now on will be referred to as the Company, is a website offering products and services through the Internet created by Asemia Damaskou, based in Patras, at 50 Tsamadou Street. with Tax ID No. 059577920 at the 3rd Tax Office of Patras. The following terms and conditions shall apply to the use of the Company's website, located at the electronic address https://aweb.gr, as well as to the services provided by the Company. By using the website or the services provided by the Company, users indicate their full acceptance of the terms and conditions set or to be set in the future by the Company.
1.2 If any user or user representative does not agree with these terms and conditions, then they must not use the Company's website and services. Users of the Company's services or visitors to the https://aweb.gr website shall hereinafter be referred to as the “Customer”, regardless of whether they place orders for services or products from the Company.
- Intellectual property rights
2.1 This website is one of the Company's official online stores. All content on the website, including images, graphics, photographs, designs, texts, services and products provided, constitutes the intellectual property of the Company and is protected under the relevant provisions of Greek law, European law and international conventions. All content of the website has been filed with a notary public who has certified the intellectual property.
2.2 Any copying, distribution, transfer, processing, resale, creation of derivative work or misleading of the public regarding the actual provider of the Content of the website is prohibited. Any reproduction, republication, uploading, announcement, dissemination or transmission or any other use of the Content in any way or by any means for commercial or other purposes is permitted only with the prior written permission of the Company or any other copyright holder. The names, images, logos and distinguishing features representing the Company or third parties and their products or services are exclusive trademarks of the Company or third parties protected by the relevant trademark laws. Their appearance on the website must in no way be construed as a transfer or assignment of a license or right to use them.
- Services and Company Liability
3.1 The Customer certifies that the material they will “upload” to the server will be ready and will not require any additional processing from the Company in order to function. The Company has the right to access the Customer's files, websites and data. This term does not apply to Dedicated Servers.
3.2 The Company notifies the customer by email of the manner in which they can gain access to their Control Panel and of the manner of publishing their files on the Internet, setting up their email accounts, as well as the need to study the user manual of their virtual server and Control Panel. This term does not apply to Dedicated Servers.
3.3 The Customer agrees that they have the necessary knowledge to build/publish their websites on the Internet and that the Company is not responsible for providing this knowledge or other programming knowledge to the Customer or for training them. The Company is not obliged to provide technical support except in the cases specified herein. Exceptionally, if it so wishes, the Company may provide support and guidance on matters not related to website hosting (additional Technical Support). This term does not apply to Dedicated Servers.
3.4 Any request for additional Technical Support may be rejected by the Company with or without reason. It is at the Company's sole discretion whether to provide any additional Technical Support and, if provided once, it may be discontinued at any time without notice and without any obligation or liability for the Company.
3.5 The Company does not control the content of information passing through its server network, nor does it guarantee the reliability of any information appearing on the internet through or as a result of its services. Furthermore, it does not guarantee the commercial or personal solvency of anyone appearing on the internet or the fulfillment of any specific promises/offers by third parties and is not responsible for any damage that may occur to the customer or to those transacting with them, including data loss, due to delays, non-delivery of goods or interruption of services for any cause, error or omission.
3.6 The use of any information provided through the INTERNET is at the responsibility of the person using it and the Company bears no responsibility for the accuracy or quality of such information. The connection speed stated on the website represents the speed to the backbone and not the end-to-end speed.
3.7 The Company bears no responsibility for any damage caused in the event of network or system unavailability and does not guarantee that the hosting service will be uninterrupted or error-free, due to the particular nature of the Internet and the networks through which information is distributed.
3.8 The Company, under any conditions and circumstances and for any reason, bears no responsibility for any damage arising from the use, availability or unavailability of the services it offers.
3.9 The Company regularly upgrades installed applications on its servers in order to maintain security levels at the highest possible level and to provide the latest versions of Plesk Control Panel, php, mysql, ASP.net, perl, zend, ioncube etc. It is the customer's sole obligation to update their code pages accordingly (the php code, mysql queries, asp etc. of the websites that the Customer maintains in the space provided by the Company) so that they are compatible with the Company's servers. The Company is not liable for any loss, damage and moral harm arising from these upgrades as well as from the customer's inability or unwillingness to adapt their websites to the upgraded versions of the various computer applications and programming languages installed on the Company's servers.
3.10 The Company bears no responsibility or obligation to compensate for any loss, damage and moral harm arising from an inability to provide services and/or Technical Support, and the Customer undertakes, by accepting this document, that they will not raise any claims beyond those provided for by the company's SLA on the page https://aweb.gr.
3.11 The Company regularly takes backup copies of the files and databases of Customers using hosting services on its servers, but not of their mails. The company bears no responsibility in the event that the backup copy is not up to date or cannot be used. File recovery from backup is charged. The Customer is obliged to maintain a backup copy of their files, databases and e-mail, using the backup tool provided through the Panel, or the Back manager (only for windows hosting), provided through Plesk. Both for security reasons and in accordance with term 4.12, the backup copy must be stored locally on the Customer's computer.
3.12 The Company will cooperate with the competent law enforcement authorities concerning the Customer's space, data, e-mail and content. This may lead the Company to disclose all information provided to the Company, including information located on the Company's servers, the customer's files and databases.
3.13 The Company is not liable to customers/users for damages that may arise from the execution or non-execution of their order. It also reserves the right to determine the delivery time of products / services in cases of force majeure.
3.14 All web hosting accounts automatically display an “Under Construction” page as soon as they are activated. This page informs users that the hosting account has been created with the Company. The “Under Construction” page may be removed by the user at any time after obtaining access to the web hosting account. The “Under Construction” page may include items such as, (i) links to the Company's products or services, (ii) advertisements for third-party products or services and (iii) an Internet information search form.
3.15 For every new Shared Hosting or Reseller Hosting package of aweb.gr, the customer is entitled to request the transfer of one website from the technical department of Aweb.gr. A necessary condition is that the transfer request be submitted within 15 days from payment of the order. For the transfer, Aweb.gr may apply additional charges per page.
- User Responsibility and Prohibited Use of Servers
4.1 The Customer accepts that they will not use the Company's website, the services it provides and the servers for:
a.sending, publishing, sending by e-mail or transmitting by other means any content that is unlawful, harmful, threatening, offensive, harassing, defamatory, slanderous, vulgar, obscene, libelous, constitutes a violation of another person's privacy, shows malice, or expresses racial, ethnic or other discrimination
b.causing harm to minors in any way
c.sending, publishing, sending by e-mail or transmitting by other means any content for which you do not have the right to transmit under legislation or contractual or managerial relationships (such as internal information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements)
d.sending, publishing, sending by e-mail or transmitting by other means any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties
e.sending, publishing, sending by e-mail or transmitting by other means any material containing software viruses or any other codes, files or programs designed to interrupt, cause damage to, destroy or interfere with the operation of any computer software or hardware
f.intentional or unintentional violation of applicable legislation or its provisions
g.harassment of third parties in any way
h.unlawful collection or storage of personal data concerning other users
4.2 The Company has the ability to reject or delete material transmitted to the server it has provided, if such material violates any legislation relating to intellectual property rights, copyright, is pornographic, racist or pirated content (hacking, pirate softwares, warez sites, serial numbers), concerns drug trafficking, attempts at unlawful intrusion into a computer or violates any other law. In such cases, the Company has the right, without warning, to immediately deactivate the account and access to the site via the internet without any liability for damages that may be caused to the Customer or Third Parties. It then informs the customer to remove the material. If the customer does not comply immediately, the company has the right to completely delete the account.
4.3 The Company follows a very strict policy regarding spam emails and may cancel a customer account in the event of sending irregular/unwanted mass email (spam mail). An email is spam when it is sent to many recipients who have not requested to receive it. The customer agrees not to send any of the following types of e-mail: (a) advertising or informational, including without limitation commercial advertising, except to those who have expressly requested such emails from the customer. (b) Annoying email, whether through the language in which it is written, the frequency with which it is sent or the size of the messages. (c) chain mails (d) Bulk advertising or informational Email.
Aweb.gr reserves the right to decide whether a customer action is considered “spam”, “mail bombing”, or ” bulk e-mail”. The customer who uses the Company's services for spamming will be charged an amount for system management and recovery costs. The amount is determined exclusively by the Company.
To protect the IPs of the servers from inclusion in spam lists, Aweb.gr applies a security mechanism regarding the permitted number of emails sent by users per hour. Following a customer request, this mechanism may, exceptionally, become slightly more flexible, provided that the server administrators determine that this will not create a problem in the reliable operation of the Email sending service.
4.4 The available server resources are intended exclusively for use within the accounts of the Company's customers. The provision of resources in any manner to third-party sites in any form is prohibited, including but not limited to drawing graphics or texts from third-party sites of material located on a Company server, running banner exchange programs etc.
4.5 SSH access is granted following a customer request. The Company has the right to deny access or grant limited access for the execution of specific commands.
4.6 The sending of electronic messages to the server or any message sent on a harassing basis to a network directly or indirectly connected to the Company, as well as any attempt to bypass user authentication or the security of the host, network or account, is prohibited. Intrusion into information not intended for the Customer is prohibited. Violation of the security of any network, Spawning, Port scans, ping floods, packet spoofing, forging router information, denial of service attacks, sniffers, flooding, spoofing, ping bombing, smurfs, winnuke, land, teardrop, publication of viruses, operation of chat rooms, Internet Relay Chat, IRC bots (such as eggdrop), PhpShell and other similar programs, audio, radio and video streaming, uploading files to the server for downloading by the general public, as well as gallery sites that make excessive use of resources, are prohibited. Any activity, regardless of whether it results in loss of information, will be investigated and appropriate action will follow.
4.7 Unauthorized background processes or authorized background processes that endanger the security of our servers will result in the suspension or termination of the Customer's account.
4.8 The Customer agrees to build their websites in such a way as to avoid overloading the Servers of Aweb.gr, by limiting the use of code and applications requiring high processing power. Aweb.gr has the right, if the customer's website is the cause of problems in the provision of hosting services to other customers located on the same server, to immediately and without warning disable access to the customer's website. In the event that Aweb.gr takes such action, the customer will be informed accordingly as soon as possible and Aweb.gr will cooperate with the customer to eliminate the reason that led to the suspension of services.
4.9 The customer agrees to the following terms:
a.Not to use equal to or more than 25% of the server resources for periods longer than 90 seconds. This includes any actions that may cause overload on the server, including CGI Scripts, PHP Scripts, FTP, HTTP, SMTP load etc. This term does not apply to Dedicated Servers.
b.Not to run any standalone process on the server. This term does not apply to Dedicated Servers.
c.Not to run executable files of any nature that make excessive use of bandwidth, such as IRCD, chat, .exe, .com etc.
d.Not to run any type of web Spider or Indexer (including Google Cash / AdSpy).
e.Not to run any bit torrent application, track or client. Hosting or linking any illegally distributed files is prohibited.
f.Not to participate in any activity related to file-sharing & peer-to-peer networks.
g.Not to run any gaming servers such as counter-strike, half-life, battlefield1942 etc.
h.Not to run cron tasks & schedule tasks at intervals shorter than 15 minutes. This term does not apply to Dedicated Servers.
i.Not to use Script to call any file that is not local. Calling any file or url on a remote server must be declared to the company when it concerns shared hosting packages. The company has the right to prohibit this without notifying the customer.
j.Not to maintain on the server a Mailbox whose size exceeds 200 MB. This term does not apply to Dedicated Servers.
4.10 Databases larger than 300MB are hosted provided that they do not cause performance problems on the server or exceed the use of CPU and memory available to each customer account, in accordance with term 4.9.
4.11 The Customer must use the website exclusively as a conventional Web Site. The use of the Company's services and equipment must always be in a manner consistent with this agreement and must in no event harm the operation of the Company's equipment or network. The use of excessive system resources is not acceptable. If the customer's use of the Company's services creates, at the Company's discretion, overload of the Company's equipment and resources beyond the permitted limits, the Company may suspend the operation of the account until the cause of the overload is identified and resolved. The Company reserves the right to neutralize intensive mechanisms that burden CPU. This term does not apply to Dedicated Servers.
4.12 The Customer understands and agrees that no part of the services provided by Aweb.gr, such as space, e-mail or data transfer (bandwidth), may be used for backup storage purposes. The customer is not permitted under any circumstances to upload, download or store in the space provided to them files that are not directly related to what is necessary for the operation of their website. This term does not apply to Dedicated Servers.
4.13 The customer must monitor the amount of space occupied by them and the other users of their account on the Company's hard disks, so that it does not exceed the limits set. If the occupied space exceeds the limits, the Company will charge the customer for the use of additional resources and reserves the right to delete files in order to bring the used space back within the permitted limits. This term does not apply to Dedicated Servers.
4.14 It is the customer's responsibility to ensure that the code and applications installed on their account are secure and that directory and file permissions are correct, regardless of the manner in which installation occurred. Where possible, the customer should set directories and files to 755 permissions or as restrictive as possible. The customer is responsible for all actions performed on their account.
4.15 The customer must use a secure password. If the password used by the customer is simple, the account may be suspended until a more secure password is used.
4.16 Shared Hosting accounts may not be resold to third parties. If you wish to resell hosting services, you must use a reseller package.
4.17 The Company has the right to limit the volume of messages sent or received by users in order to maintain the quality of e-mail services for other members and protect its computer systems. As owner and/or administrator of the equipment and other resources used to provide services, the Company has the right to block electronic communication from other entities on the internet.
- Security
5.1 All transactions you carry out through https://aweb.gr are governed by International and European law regulating issues relating to electronic commerce as well as by the Consumer Protection Law (Law 2251/1994), which regulates issues relating to distance sales. The Company recognizes the importance of the security of Personal Data, as well as electronic transactions, and has taken all necessary measures, using the most modern and advanced methods, to ensure the maximum possible security. All information related to your personal details is secure and confidential.
The security of the Company's Online Store is achieved through the following methods:
Customer Identification
5.2 The codes used for identification are two: the Login Code (Username) and the Personal Secret Security Code (Password), which each time you enter them provide access with absolute security to the Customer's personal details. The Customer may change the Personal Secret Security Code (password) as often as they wish. The only person with access to the data is the customer through the above codes and they are solely responsible for maintaining their confidentiality from third parties. The password used by the Customer must be over 6 characters, with a combination of letters, numbers and symbols. In the event of its loss or disclosure, they must immediately notify the Company. The Company is not responsible for the use of the secret password by an unauthorized person. The Company's online store does not in any way disclose or publicize the personal data and information provided to the Company. The personal data made available by the Customer to the Company is used exclusively to carry out transactions. All information is encrypted and stored with absolute security.
Contact
5.3 The customer must always keep their personal details and all contact information (address, telephone, email) updated and notify the Company of any changes. Communication and information from the Company to the Customer regarding matters concerning their account (server upgrades, account expiration – renewal etc.) are conducted via email or through relevant information pages on the Company's site. The Customer must regularly check the email designated as the primary communication email and the Company's website in order to be informed of matters concerning their account. The contact email must not be an email maintained on our company's servers.
Transaction Confidentiality
5.4 All information transmitted by the customer/subscriber of the Company is confidential and the Company has taken all necessary measures so that it is used only when deemed necessary within the framework of the services provided. Some of the measures taken are the following:
a. Only authorized employees have access to transaction information and only when necessary, e.g. for processing requests.
b. The Company does not disclose customer and transaction details, unless it has written authorization from the customer or this is required by a court decision or decision of another public authority.
c. Where the Company uses third parties to support its systems, it ensures confidentiality.
d. The customer may request any information held about them as well as its correction if they can substantiate the existence of an error.
e. For security purposes, the Customer must treat all information provided through the service as confidential and private and must not disclose it to third parties.
f. The Customer's email address is used by aweb.gr to send informational emails-newsletters about the company and any new offers or discounts. provided by it. If the Customer does not wish to receive informational emails of this form, they may unsubscribe from the contact list by clicking the link-link located at the end of each informational email-newsletter.
- Pricing and Termination of Services/Agreement
Pricing policy
6.1 The listed prices of the products are in euros and do not include VAT. Payment for services and products is made in advance. The Company reserves the right to change prices without prior notification to the customer. It is understood that the customer always pays the price stated in the relevant price lists for that product or service at the time of ordering.
6.2 The Company has the right to offer packages or offers with more favorable terms or prices than those that existed when the customer initially purchased services from the Company. These price and term changes do not affect the existing prices of the parties.
6.3 The price paid by the customer to the Company for hosting services will never change after the order. The Company reserves the right to change at any time the resources and prices of hosting services displayed on its site for purchase by future customers.
6.4 Discount coupons apply only to the initial purchase and do not affect the renewal price of a service or product.
6.5 Additional Terms for Dedicated Servers:
a. For Servers hosted at the USA Data Center, if the euro exchange rate against the dollar decreases by more than 20%, compared to the exchange rate in force at the time of the initial Dedicated Server order, the company reserves the right to adjust the monthly Server rental fee. The change in the cost of the monthly subscription will take place 1 month after notification of the customer. The exchange rate in force at the time of ordering the Dedicated Server is stated on the first Invoice of the subscription.
In the above case, the increase in the monthly subscription will not exceed the percentage increase in the dollar exchange rate against the euro. The price paid by the customer to the Company for hosting services will never change after the order. The Company reserves the right to change at any time the resources and prices of hosting services displayed on its site for purchase by future customers.
b. To terminate the cooperation, the request to discontinue the provision of services must be submitted at least 30 days before the end of the month during which you wish us to proceed with deactivation of the server. Otherwise, renewal takes place automatically and any deposit paid is consumed for the entire month. After the deposit usage period, the server is automatically cancelled. c. The Company reserves the right to reset the password on a dedicated server if the password we have is not up to date, so that it can carry out all necessary security checks, as required by the datacenter. It is the customer's responsibility to ensure that we have been given a valid email address and root password on the dedicated server, in order to avoid any server availability interruption (downtime) from password reset requests. The Company reserves the right to inspect servers according to applicable requirements and to perform various management actions on them, following a request from the datacenter. For Dedicated servers, maintenance of backup copies by us is NOT supported, but is the responsibility of the customer themselves. The customer can obtain an additional hard disk and keep their backups there, as the simplest solution. Please contact the Sales Department at email sales@aweb. gr if you wish to obtain a second hard disk.
d. All Dedicated Servers are provided on a monthly rental basis and are installed in a Datacenter in the USA or Europe, depending on the selected package. Customer access to the Dedicated Server is remote, via the internet, using Remote Desktop (for Windows Dedicated Servers) and Telnet (for Linux Dedicated Servers).
e. In the event of late payment of the Dedicated Server renewal subscription, the server is cancelled on the day following the expiration of the subscription. Data stored on the server is deleted and the server is made available for rental by another customer. If payment for the server subscription renewal is made after expiration, and provided reactivation is feasible, a server reactivation charge applies.
f. It is the responsibility of the dedicated Server user to check the proper operating condition of their Server's hard disks. This can be done either using the operating system's built-in tools in cases of Software RAID, or using specialized tools that the user must install on Hardware RAID controllers. Upon identifying the problem, our company may request that the user shut down the server so that hard disk operation tests may be conducted.
Payments
6.6 For identification and transaction security reasons, the Customer, if requested by the company, must provide additional information, such as their identity card, passport etc.
6.7 If the Customer does not provide the information requested or the transaction is not successfully identified by the Company, the Company has the right not to provide the service and not to refund the amount charged for that transaction.
Payment by Credit Card or Paypal
6.8 The Customer has the option of paying their orders by Visa or Mastercard credit card through Paypal. The credit card is charged after verification and certification of the details and its validity. The customer is solely responsible for the correct entry of credit card details.
6.9 The Customer who orders website hosting services may choose through the Company's account management environment to have their credit card automatically charged by the Company every month (or depending on the renewal cycle of their domain hosting subscription every 1, 3, 6, 9, 12, 24, or 36 months) and grant the Company the right to collect the corresponding amount on a predetermined date each month or at a similar regular interval on which the service ordered by the Customer becomes due.
Payment by deposit into a bank account
6.10 The customer has the option of paying their orders by deposit into bank accounts displayed when ordering the service. In this case, the Customer must pay any bank charges and notify the Company of the deposit transaction number and the bank branch at which the deposit was made. Notification is made by telephone and online at the address aweb.gr
Termination of Services/Agreement
6.11 This agreement may be terminated by any of the contracting parties, without cause. The Company is not obliged to refund the agreed amount for the period remaining from the date of termination until the normal expiration of the contract if termination is requested by the customer or if the agreement is terminated by the Company in the event of breach of its terms by the customer.
6.12 If the Customer states that they do not wish the services to continue, the company terminates the operation of the Customer's web site and deletes it from its servers, without further notice.
6.13 The Company reserves the right to refuse, terminate or make unavailable the services it provides to the Customer at its discretion, with or without notice, and shall not be liable for positive or negative consequences resulting from the termination of a web site from one of its servers or termination of any other service. Restoration of files to a website hosting account is charged.
6.14 If the Customer has one or more unpaid services in their account, the Company has the right to suspend, terminate or delete all their domains or hosting accounts, paid or unpaid, without the obligation to provide backup copies to the Customer.
6.15 The Company reserves the right to cancel an account, including files and content, for any reason, at any time. The Customer agrees to maintain backup copies of all files and databases hosted with the Company and agrees that the Company shall bear no responsibility for data loss. The Customer is responsible for creating backup copies of their data.
6.16 If the Customer no longer wishes the Company's services, they must declare this through the cancellation form located on the package management page in the panel. Upon submission of the form, a confirmation email acknowledging receipt of the request is sent to the customer. If the Customer does not receive the confirmation email, they should contact aweb.gr by telephone.
6.17 In the event of late payment or if it is impossible to charge the customer's credit card, our Services are scheduled to be automatically discontinued after the subscription expires.
6.18 In the event of an unavailable balance on the Customer's card at the time of attempting to charge the amount to the Customer's card (for the specific service), the Company's Services are scheduled to be automatically discontinued after the subscription expires.
6.19 The company reserves the right to terminate or make unavailable without any warning any service for which the customer did not pay or requested a refund after paying for it.
- Refunds
7.1 Hosting packages are not accompanied by a money-back guarantee
- Service Renewal
8.1 In the event of payment of the subscription by bank deposit, the Customer must pay any bank charges and notify the Company of the deposit transaction number and the bank branch at which the deposit was made at least 2 business days before the subscription expires. Notification is also made online at the address Aweb.gr . If the customer cannot make the deposit notification online or if required by the Company, the Customer must email to sales@aweb. gr the deposit receipt, clearly stating in the notification/receipt their details, their domain name and the type of service they are paying for.
8.2 In all cases, the customer must check that the company received the notification of payment of their subscription and activated/renewed the services for which they paid. If the company is unable to verify the payment details for service renewal (e.g. due to bad mail or non-delivery of the notification email to the Company), then the company terminates the operation of the Customer's service, without any liability whatsoever for any losses or damages caused by the termination/discontinuation of its services to the Customer.
- Additional Fees
9.1 The Company is not responsible for any taxes or fees that must be paid in any country and under any tax legislation and concern transactions carried out by the Customer through the offered server. The customer agrees that they have full responsibility for taxes, fees or charges related to the use of the server or the products or services they provide or the transactions they carry out.
- Limitation of Liability – Indemnification – Compensation
10.1 The Company makes significant efforts to ensure that the website https://aweb.gr includes accurate and up-to-date information. However, it makes no commitment regarding the accuracy, timeliness and completeness of the content published and consequently bears no liability of any kind.
10.2 The Customer agrees that they will defend before any court, indemnify, hold harmless from all risks, claims, losses, monetary demands and liabilities, the Company and cover it against all monetary costs including attorneys' fees, and also cover it against any case or claim due to damage, harm or any other cause brought by themselves or any third party against the Company or the Customer due to the Customer's activities and services or other actions or content and information transmitted through the Company's server or due to malfunction of any of our servers, with or without the consent of the Customer or a person cooperating with them.
- Customer Commitment
11.1 Furthermore, the Customer expressly declares and undertakes hereby that in the event that any lawsuit, claim, or other judicial claim or administrative proceeding is brought against the Company and arises from their infringement of rights of third parties of any nature, they are obliged both to intervene in the judicial or administrative proceeding and to fully compensate the Company, should the latter be required to pay compensation or any other expense.
- Acceptance of Terms of Use
12.1 These terms of use of the website https://aweb.gr are drafted on the basis of the entirety of the rules of law of the Greek territory, are governed by Greek Law, the European Union legislative provisions in force therein and International Treaties, and are interpreted according to the principles of good faith, commercial practices and the social and economic purpose of the right. Should any term or provision of these terms of use be deemed invalid or voidable, such invalidity or voidability shall not affect the validity of the remaining terms, and the contracting parties shall make every possible effort according to the aforementioned principles to replace the invalid or voidable provisions or terms with others that approximate as closely as possible the content of the invalid or voidable terms or provisions.
12.2 Subscribers to the Company's services must be at least 18 years old.
12.3 From the use of the aweb.gr websites, it is presumed that you agree with all the terms stated on this website, and reading this text is required before using our services and submitting any order for services or products, and furthermore your consent as well as your full and unconditional acceptance of the stated terms is expressed, certified and declared responsibly by using the presentation and/or clicking the mouse on the link “I have read and agree to the Terms of Use” and on any other link that may lead to an order for a service or use of the Company's websites, and is considered your signature on this text.
12.4 The Company provides the customer with Third-Party Software depending on the hosting package ordered. The license terms governing the use of third-party software may differ from the terms of use of aweb.gr. The Company's customers are bound by all license terms related to third-party software and must accept them. The provision and offering of third-party software does not constitute part of the Company's software. The Company cannot provide support or warranties regarding the use and functionality of such third-party software.
12.5 Every electronic order for services is sent to the Company via the Internet if and only if the Customer has previously unconditionally accepted the aforementioned terms of agreement, as additional proof that the Customer has obtained full knowledge of the terms and agreed unconditionally to them.
12.6 The Customer agrees that for any dispute arising from the use of this presentation, the laws of the Greek state shall apply and the competent court for resolving such disputes shall be the Courts of Patras. The Company has the right to modify without notice the Terms of Use of the Service Provision Agreement. The latest version of the terms is located at https://aweb.gr/oroi-chrisis/
12.7 The terms contained herein replace any other agreement or negotiation between the Customer and the Company, oral, written or otherwise, including any statements by a representative of the Company.
